Steve Y xu

Bank of Montreal

Network Project Release Manager

Feb 2012 - Present

• Network Services Technical Lead for various projects of varying complexity and risk, to ensure LOB requirements, timelines and business plans are attained

• Contributes advanced network technical knowledge and experience to technical teams to ensure adherence to design strategies and standards

• Interacts extensively within Network Services management in the identification of internal networks dependencies, delivery plan, impact and risk analysis

York Condominium Corporation #454

Board of Directors

Apr 2007 - Present

• Operate condo operation on behalf of owners: responsible for making all major decisions by upholding and enforcing the Condo Act, the declaration and by-laws

• Plan and oversee the finance of the corporation and responsible for working with property management to carry out with their duties and day-to-day work

• Address residents' legitimate complaints, and make sure that their needs and rights are respected

Bank of Montreal

Senior Incident, Problem manager

May 2009 - Feb 2012

• Established and provided efficient and effective Incident, Problem management services to Network Services

• Worked with management to create process improvement plans in identifying and addressing the process gap

• Provided coaching to the team members for the process enhancement changes

• Designed, created and presented critical KPI reports for senior management

Bank of Montreal

Functional Change manager

Jan 2007 - May 2009

• Established and provided efficient and effective Change management services to Network Services

• Coordinated and managed resources for Projects and resolved conflicts for major Network changes

• Participated and championed in various major enterprise infrastructure process improvement projects